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We are qualified care funding advisers and can help guide you through the complex ‘minefield’ of this particular area.

As medical science improves our chances of living to a later age, there is a growing need for care and because it is now the responsibility of Local Authorities, they are seeking to reduce their costs and we can help you understand what you may be entitled to and how you claim it.

There are significant changes coming to care provision (major changes in the Care Act 2014), which will add further complexity to what is already a very stressful period of your life; maybe even something that affects or has affected your parents.

There is a lot of information available to those in need of care, ranging from the local authority, your GP, Age Concern and many other charities.  However, they often only provide information and are not there to give practical advice.  We have the experience necessary to offer answers quickly and efficiently.

There are a number of important aspects to consider, so we will:

  • Explain how the care system works and what support is available
  • Try to guide you through the process of finding care at home or in nursing homes
  • Advice on property and the twelve week property disregard
  • Help you understand the options that you have for paying care fees
  • Advise you on the most effective way of funding for care fees
  • Understand your legal responsibilities and duties as an attorney
  • Help to organize Lasting Power of Attorney and if necessary, Will and Trust planning
  • Be available to help support you through the financial side of an often traumatic experience

The cost of nursing homes in the UK is rising above the rate of inflation and this is likely to continue over the next few years.  Planning is therefore important to ensure that you cannot only provide the best possible care, but to try and protect the family wealth for future generations.

Code of Practice

As Chartered Financial Planners, we have adopted and adhere to the Code of Ethics compiled by our professional body the Chartered Insurance Institute, which can be viewed at; http://www.cii.co.uk/media/137912/code-of-ethics.pdf

We provide bespoke, individual advice tailored to the needs of our clients. We expect to act with the highest ethical standards in the best interest of each and every one of our clients.

Although it is an integral part of the Code of Ethics, we have a clear Code of Practice for our advice to elderly clients; our Extra Care Procedures, as set out below: –

  • We will conduct our business with utmost good faith and integrity, being mindful of the well-being of our clients at all times.
  • We will treat elder clients with dignity and respect.
  • We put the client at the heart of the advice being given and seek to look after their best interests at all times.
  • We will never rush them, and let the client set timescales for action; taking care to ensure that they fully understand anything that they sign or commit to.
  • We will endeavour to involve family and/or trusted friends, with the express permission of the clients; and would prefer to conduct business in this way.
  • We will provide copies of the advice to that nominated family member/friend, with the agreement of our client.
  • We will use clear language, try not to provide too much information and give a summary of the important points in a concise and clear manner. We will also produce correspondence and documents in large print if preferred or helpful.
  • We will be mindful of any physical limitations of our clients, also any medication required and time our meetings to be most convenient (duration and time) for our clients.
  • We have tried to ensure accessibility to our office, but will make home visits if this is preferred. We also have a neutral venue that is close to our office and this offers full privacy and accessibility.
  • We have parking outside our office for clients who need it.
  • We will try to avoid jargon and industry language, explaining clearly financial terminology when it is used in verbal or written communications.
  • Written records of meetings and actions will be kept and given to our client. We will take account of disabilities or age and if necessary, visit clients or make necessary allowances.
  • We will seek to provide good quality advice at a fair cost.
  • We can issue this policy (our “Extra Care Procedures”) in paper format with our client agreement.